TLast updated: Today

Overview

SoloStock.ma is a B2B marketplace platform and does not directly sell products. Therefore, refund policies may vary depending on the individual seller.

This Refund Policy explains the general framework regarding refunds and disputes.

Responsibility of Sellers

Each seller on SoloStock.ma is responsible for:

• Defining their own refund and return policies
• Handling refund requests
• Communicating directly with buyers

Buyers should carefully review seller policies before making any transaction.

Platform Fees

Fees paid to SoloStock.ma for:

• Membership plans
• Advertising services
• Featured listings

are non-refundable, unless otherwise stated in writing.

Dispute Resolution

In case of a dispute between buyer and seller:

• Parties should first attempt to resolve the issue directly
• SoloStock.ma may offer mediation assistance but is not obligated

We do not guarantee resolution outcomes.

Fraudulent Activity

SoloStock.ma reserves the right to suspend or ban users involved in fraudulent or abusive activity.

Refunds will not be issued in cases of policy violations.

Chargebacks

Unauthorized chargebacks may result in account suspension or permanent termination.

Changes to Refund Policy

SoloStock.ma may update this Refund Policy at any time. Changes will be effective immediately upon posting.

Contact Us

For refund-related questions:

Website: https://solostock.ma/contact-us

Email: support@solostock.ma